Job Description for Veteran Service Clerk

Position Announcement
Position Information
Job Title:
Veteran Service Clerk
Wage and Salary:
$16.22 per hour
Application review will begin:
April 22, 2022
Application Deadline:
Open Until Filled
Job Description:

The Jefferson County Veterans Service Office staff provides information and assists in preparing applications for State and Federal Veterans benefits such as disability compensation, non-service-connected pension, vocational training, educational programs, insurance, domiciliary care and death benefits. We also help veterans with enrollment in the VA healthcare system and further assist as personal advocates if the Veteran is experiencing difficulty accessing care or resources within the system.

The purpose of the Administrative Support-Veterans Service is to provide administrative and clerical support to the Veteran Service Office. 

  • Answers telephones and gives information to callers; takes messages or transfers calls to appropriate individuals. Greets the public, checks in clients, updates their information; confirms and schedules appointments for clients and department staff.
  • Monitors newspaper, funeral home, and online obituaries to assist with veteran's death benefits and sends out grave site requests to cemetery sextons and then updates Wisconsin Department of Veterans Affairs death/grave database. Updates internal database for Veteran memorials.
  • Digitizes files through data entry, copying, and faxing.
  • Assists with outreach, press releases and social media as directed by CVSO.

Starting Wage: $16.22 per hour / 19 hours per week or less


Qualifications Needed:

  • High school diploma or equivalent

Qualifications Preferred:

  • One-year office or administrative experience
  • Veterans preferred

Applications will be accepted as long as position is posted. However, initial review of applicants will begin April 22, 2022.

Application and position details are available at or Jefferson County Human Resources: 311 S. Center Ave. Room 111, Jefferson, WI  53549.

Jefferson County is an Equal Opportunity Employer