Job Description for Adult Protective Services Case Manager

Position Announcement
Position Information
Job Title:
Adult Protective Services Case Manager
Wage and Salary:
$25.91 per hour
Application review will begin:
November 30, 2022
Application Deadline:
Open Until Filled
Job Description:

Jefferson County Human Services Department provides information and assistance to a diverse community where the elderly and people with disabilities are respected, healthy, and productive. It is our mission to help people achieve their goals by providing them with comprehensive information so they can make informed decisions, and advocate support to ensure that they remain in charge of their lives.

The Department is hiring an Adult Protective Services (APS) Case Manager to provide services for people over 60 years old and adults with disabilities. Services include receiving and responding to reports of abuse and/or neglect, providing and monitoring emergency and non-emergency protective placement and guardianship services, and providing case management services to individuals through the Targeted Care Management (TCM) and Emergency Mental Health programs. Jefferson County Human Services believes in a healthy work life balance.  We provide excellent training, mentoring and ongoing support. 

As a knowledgeable, experienced, and helpful APS Case Manager, you will be successful in this role by completing the following key tasks and responsibilities:

  • Receive, respond, and investigate reports of abuse (physical, sexual, financial, or emotional) and neglect (self and/or from others) of vulnerable adults and elderly. Determine if emergency vs non-emergency and react appropriately
  • Receive requests for county funded guardianships and protective placements. Prepare court paperwork properly, including Comprehensive Evaluation. Monitor and prepare the Annual Reviews of Protective Placement and attend court hearings as necessary, including testifying when needed.
  • Provide ongoing Crisis Intervention services who do not have a primary diagnosis of mental illness and/or who are served via the Comprehensive Community Services (CCS), Community Support Program (CSP), or the mental health teams.
  • Monitor Chapter 55 protective placement and services court orders.
  • Variety of other responsibilities necessary are listed on the posted job description

Starting wage: $25.91/hour; 40 hours per week

Benefits: Eligible for our excellent benefit package with details at the below link


Qualifications Needed:

  • Bachelor’s degree in Social Work, Human Services, or related field; or equivalent combination of education and experience
  • Valid driver’s license
  • One-year experience working with one or more of the client populations served by the ADRC

Qualifications Preferred:

  • Master’s degree in Social Work or related field with two years of experience working with one or more of the client populations served by the ADRC
  • Licensed Social Worker through the State of Wisconsin

Applications will be accepted until this position is filled, however, initial screening of applicants will begin:

November 30, 2022.

Application and position details are available at or

Jefferson County Human Resources: 311 S. Center Ave. Room 111, Jefferson, WI  53549.

Jefferson County is an Equal Opportunity Employer