Job Description for Administrative Assistant I

Job Title:
Administrative Assistant I
Wage and Salary:
Application review will begin:
January 21, 2022
Application Deadline:
Open Until Filled
Job Description:

Jefferson County Human Services Department works diligently to make sure all citizens of the County have the opportunity to access effective and comprehensive human services in an integrated and efficient manner. The department has made it their mission to enhance the quality of life for individuals and families living in Jefferson County by addressing their needs in a respectful manner and enable citizens receiving services to function as independently as possible, while acknowledging their cultural differences.

The department is need of a customer serviced focused Administrative Assistant to provide administrative and clerical support for the department.

With great communication and attention to detail skills, you will be successful in this position by completing the below key tasks and responsibilities:

  • Answer telephones and give information to callers, take messages and/or transfer calls appropriately.
  • Greet the public, answer general questions, meter mail, collate and distribute mail, and order supplies. Prepare communication, such as memos, emails, invoices, and other correspondence. Provide administrative support to ensure efficient operation of the office. Provide on-going assistance and back-up to the Medical Records Clerk and Medical Assistant.
  • Create, maintain, and enter information into databases and use computers for various applications.
  • Receive, screen, and direct incoming crisis calls, and walk-ins. Obtain information for Emergency Mental Health workers that is conductive to assist the individual in crisis.
  • Schedule consumer appointments and maintain various clinic calendars electronically for a variety of divisions within the Human Services department
  • Variety of other tasks necessary explained on the posted job description.

Starting wage: $17.23/hour: 40 hours/week
Benefits: eligible for our excellent benefit package with details at the below link



  • High school diploma or equivalent
  • One year of general office experience

Preferred Qualifications:

  • Associates degree
  • One to two years of general office experience

Applications will be accepted until this position is filled; however, initial screening of applicants will be January 21st, 2022.

Application and position details are available at or Jefferson County Human Resources: 311 S. Center Ave. Room 111, Jefferson, WI  53549.

Jefferson County is an Equal Opportunity Employer