Job Description for Economic Support Specialist I

Position Announcement
Position Information
Job Title:
Economic Support Specialist I
Full Time
Wage and Salary:
$21.27 - $27.35 per hour
Application review will begin:
May 3, 2024
Application Deadline:
Open Until Filled
Job Description:

Economic Support Specialist I  
Explore. Thrive. Belong.

Jefferson County is the Heart of the Heartland. We offer the best of Wisconsin living with safe, family oriented, vibrant business and civic communities surrounded by picturesque farmland. Jefferson County is proud of our small-town living options and easy access to major urban centers.

The Economic Support Division within Jefferson County Human Services serves Jefferson County residents who are low income, faced with an economic setback, and/or need additional financial support as they work towards greater self-sufficiency.

The purpose of this position is to assess, determine eligibility, and provide case management services for Federal, State, and County economic support-related programs for the residents of Jefferson County.

You will be successful in this role by completing the following tasks and responsibilities:

  • Operates in the County Call Center, assisting customers with questions, concerns, changes, general information, and understanding of programs.
  • Interviews applicants in person, by telephone, and electronically to determine eligibility for services by gathering client’s financial and non-financial data, entering data accurately into various computer systems, and assisting clients in completing forms appropriately.
  • Understands Federal and State policies for all programs, with the ability to interpret program benefits and eligibility requirements.
  • Evaluates clients' need for services offered by other agencies. Refer clients to needed services.





  • Associate degree in accounting, human services or related field and one year experience; or completion of Wisconsin Department of Health and Social Services Income Maintenance training or an equivalent combination of education and experience. 
  • New Worker Training Certificate, Civil Rights Training, Client Rights Training and HIPPA Training.


Preferred Requirements:

  • Bachelor’s degree from a college or university; or an equivalent combination of education and experience.
  • Bilingual in Spanish.


Wage & Benefits
We pay $21.27 - $27.35/ hour based on candidate’s successful experience and qualification.
Jefferson County offers an excellent, comprehensive benefits package. 
Click Here for 2024 Jefferson County Benefits

Benefit Highlights
*2 weeks paid vacation* Health insurance* Health insurance *
*Opt Out Plan * Dental & Vision insurance*
* Life insurance* Wisconsin Retirement System*
*Health Savings Account * Differed Compensation Program*
*Group Life insurance *

Employees at Jefferson County Value
Competitive Pay* Excellent Benefits* Great Coworkers* Flexibility* *Advancement & Opportunity* Family Feel*

HOW TO APPLY: For a full job description and link to apply online, please visit the County’s web site at  Jefferson County is an Equal Opportunity Employer